We design, develop and deliver highly practical, highly relevant retail sales, service and leadership training programs. We provide comprehensive solutions for retail organizations built around best practices research, top-performer profiles, and customer feedback. All of our training programs are designed to develop the attitudes and skill sets your people need to deliver a culture of excellence in Service, Advice, Leadership, Teamwork and Employee Engagement. Our library is made up of three core-training options:
The SALT & Pepper Coach®
Build A Coaching Culture That Inspires Success:
Creating a leadership culture starts with your management team. It is impossible to create a culture of leadership if your leaders do not inspire and coach. The S.A.L.T. & Pepper Coach® training program will help your managers develop the coaching and leadership skills they need to inspire, teach and lead your retail associates to unprecedented levels of personal and professional success.
The SALT & Pepper Associate®
Provide Your Associates With The Skills To Succeed:
A lot of retail employees ask,
“How can I get out of this job?”
Very few ask themselves“ What can I get out of this job?” That statement forms the foundation of our retail associate training program. We train your retail associates to implement the sales and customer service strategies inspired by the book SALT & Pepper: Hank Davis Recipe for Success in Retail and Beyond. The S.A.L.T. & Pepper Associate ® training program will provide your retail associates with the skills, attitude and inspiration they need to lead and excel -- now, and in the future.
Custom SALT & Pepper Training
Build A Program To Match Your Strategy:
In many cases your company needs training that is tailored to a specific strategy or to a skills deficiency you need to address. We can leverage our training content database to build a program customized for your strategy, or we can create one from scratch. No matter how unique your situation, we can develop a program to match any sales and/or service training objective you might have
